Contact the dolly-kasyno.pl team
Write to the dolly-kasyno.pl editorial team
Have a question about something on this site? Want to suggest a topic we should cover, or flag an error you've spotted? The Dolly content team reads everything sent to [email protected] and aims to reply within 48 hours during the working week.
We're here for questions about our articles, our approach, and the information we publish – anything to do with how this portal works or what it covers. If you're writing about the site itself rather than your experience with the operator, this is the right address.
Questions about your Dolly account
We can't help with anything tied to a player account at the operator. That includes registration problems, deposit or withdrawal queries, bonus claims, technical issues with games, verification documents, or anything else that involves logging in and using the platform.
The reason is simple: we're an information portal. We write about the brand; we don't run it, and we have no access to player accounts, transaction records, or support tickets. For anything account-related, you'll need to contact the operator's own support team directly – they're available 24/7 via live chat and email through the platform itself.
Why this distinction matters
It's easy to assume that any site writing about a casino must be connected to it in some way. We're not. Our job is to give you the facts – what the operator offers, what the terms say, where the gaps are – so you can make an informed choice before you sign up. Once you do sign up, though, the relationship is between you and them, and only their support team can act on your behalf.
If you've already tried reaching the operator and got nowhere, we can't escalate on your behalf. What we can do is point you toward the right channels if you're not sure where to start, or suggest what documentation might help if you're stuck on verification. But the actual resolution has to come from them.
Help with problem gambling
If gambling has stopped feeling like fun, or you're worried about your own play or someone else's, support is available right now. GamCare runs the National Gambling Helpline on 0808 8020 133 – free, confidential, and open 24/7. You can also reach them at gamcare.org.uk. BeGambleAware (begambleaware.org) offers online chat, advice, and a directory of treatment services across the UK.
For self-exclusion across all UK-licensed sites at once, GamStop (gamstop.co.uk) is free and takes effect immediately. You must be 18 or over (18+) to access gambling sites in the UK – if you share a device with anyone younger, consider using parental-control software such as Net Nanny or Qustodio to block access.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.
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